Privacy Policy

How we collect, use, and protect your personal data.

Last updated:

1. Data Controller

The data controller responsible for your personal data is:

Anklestrsweep
Felmores, E Mayne
Basildon SS13 1BW
United Kingdom
Email: contactuse@anklestrsweep.world
Phone: +44 333 777 3682

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website at anklestrsweep.world or contact us through our enquiry form. It applies in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3. Personal Data We Collect

We may collect the following categories of personal data:

  • Contact data: name, email address, and message content submitted through our contact form.
  • Technical data: IP address, browser type, device information, operating system, and pages visited.
  • Cookie data: preferences stored via cookies and local storage as described in our Cookie Policy.

4. How We Collect Personal Data

We collect personal data in the following ways:

  • Directly from you — when you complete our contact form or communicate with us by email or telephone.
  • Automatically — when you browse our website, through server logs and similar technical records generated by your device and browser.
  • Through cookies and local storage — as described in our Cookie Policy, where you have given consent for non-essential technologies.

We do not purchase personal data from third-party data brokers.

5. Purposes and Legal Bases for Processing

Under the UK GDPR, we must have a lawful basis for processing your personal data. We process data for the following purposes:

  • Responding to enquiries (legal basis: consent) — to read, respond to, and follow up on messages you submit through our contact form or other direct communications.
  • Website operation and security (legal basis: legitimate interests) — to maintain the availability, integrity, and security of our website, prevent fraud or misuse, and diagnose technical faults. Our legitimate interest is operating a secure and reliable website; we balance this against your rights and only process data that is reasonably necessary.
  • Analytics (legal basis: consent) — to understand how visitors use our website. Analytics tools are only activated if you accept analytics cookies through our cookie banner.
  • Marketing and advertising measurement (legal basis: consent) — to measure the effectiveness of our advertising and deliver relevant communications. Marketing technologies are only activated if you accept marketing cookies through our cookie banner.
  • Legal compliance (legal basis: legal obligation) — to comply with applicable laws, regulations, and requests from competent authorities where required.

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal. Where we rely on legitimate interests, you have the right to object as described in Section 11.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact form submissions: up to 24 months from the date of your enquiry.
  • Technical and analytics data: up to 26 months.
  • Cookie consent preferences: up to 12 months, stored in your browser's local storage.

After the retention period expires, data is securely deleted or anonymised.

7. Data Sharing and Third Parties

We do not sell your personal data. We may share personal data with the following categories of recipients where necessary:

  • Website hosting and infrastructure providers — to store and deliver our website.
  • Analytics and advertising partners — only if you have given consent for the relevant cookie category.
  • Professional advisers — such as legal or accounting advisers, where reasonably required.
  • Regulators and authorities — where we are legally required to do so.

Where we use service providers that process personal data on our behalf, we ensure appropriate contracts are in place requiring them to process data only on our instructions and in accordance with UK data protection law.

8. International Data Transfers

Some of our service providers may be located outside the United Kingdom. If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • an adequacy decision by the UK Secretary of State or European Commission;
  • the UK International Data Transfer Agreement or UK Addendum to EU Standard Contractual Clauses; or
  • another lawful transfer mechanism recognised under UK GDPR.

You may contact us for further information about the safeguards applied to international transfers.

9. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.

10. Marketing Communications

We will only send you marketing communications where we have your consent or another lawful basis under PECR and UK GDPR. If you receive marketing from us, you may opt out at any time by using the unsubscribe link in the message or by contacting us. Opting out of marketing does not affect service-related communications about your enquiry.

11. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of access: request a copy of the personal data we hold about you.
  • Right to rectification: request correction of inaccurate or incomplete data.
  • Right to erasure: request deletion of your personal data where there is no compelling reason for continued processing.
  • Right to restrict processing: request limitation of how we use your data.
  • Right to data portability: receive your data in a structured, machine-readable format.
  • Right to object: object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us using the details in Section 1. We will respond within one month, although this may be extended by a further two months for complex requests. We may need to verify your identity before processing a request.

You are not usually required to pay a fee to exercise your rights. If your request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse to comply, as permitted by law.

12. Providing Personal Data

You are not legally obliged to provide personal data when browsing our website. However, if you choose not to provide the information requested in our contact form, we may be unable to respond to your enquiry.

13. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include HTTPS encryption, access controls, and proportionate security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

14. Children's Privacy

Our website is not directed at children under 13 years of age, and we do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will take steps to delete such information.

15. Complaints to the ICO

If you are dissatisfied with how we handle your personal data, please contact us first so we can try to resolve your concern. You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom
Website: ico.org.uk/make-a-complaint
Telephone: 0303 123 1113

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. Where changes are material, we will take appropriate steps to inform you.